SHIPPING/RETURNS

RETURNS

Unfortunately we do not offer exchanges or refunds. Due to each item being customized and handmade to order. All sales are final. If the item you ordered is the incorrect size, we can restring the bracelet/ring for you for a fee of $8. The customer is responsible for shipping the item to The Darling Deer Co or dropping off at our local pick-up location. 

SHIPPING

CANADA: Standard (untracked) lettermail shipping is available for $5.00 per order. Please note that once the item has been handed off to Canada Post, we have no way of tracking the item or control over how long it takes to arrive to its destination.

USA: Flat Rate US shipping is available for $17.00 per order. Please note that once the item has been handed off to the courier, we have no way of tracking the item or control over how long it takes to arrive to its destination.

 

Please note: The address that we ship to is the address you provide upon checkout. Please make sure that the address within your account is your correct shipping address. The customer is responsible for ensuring we have the correct address prior to shipping.